01
Triage & Intake
Capture and route incoming cases with an AI-native front door tuned to the cadence of real-world managed care.
- Triage
- Employee Advocate
Acuity Systems
The operating system for modern managed care.
AI-native infrastructure that unifies intake, clinical operations, network, bill review, and claims on a single platform — connected to the systems you already run on.
Built for the industry
Designed alongside the operators, clinicians, and reviewers who run managed care every day.
Capabilities
Every workflow, on one platform.
Purpose-built modules, organized around how managed care moves a case from first contact to final claim — and integrated with the systems you already run on.
02
Clinical Operations
Structured oversight for the clinical work that defines outcomes — coordinated, auditable, and clinician-first.
- Nurse Case Management
- Utilization Review
03
Network & Bill Review
A modern foundation for provider networks and medical bill workflows — credentialed, automated, repriced.
- Medical Provider Network
- Medical Bill Review
04
Claims & Integrations
A modern claims system with structured intake and configurable workflows — wired into the platforms, payers, and providers you already work with.
- Claims
- Multi-System Integrations
05
Provider Search & Management
State-of-the-art provider search and management with credentialing, contact management, and a contract repository — all in one configurable dashboard for MPN and EPN networks.
- Provider Search
- Provider Management
06
DME & Ancillary Services
Coordinated durable and home medical equipment delivery for injured workers — ordered alongside the treating provider and delivered directly to the home.
- DME Coordination
- Ancillary Services
Why Acuity
A system, not a stack.
AI-native, not AI-bolted-on
Models are woven into every workflow — informing routing, surfacing context, and removing the busywork that legacy software left behind.
Purpose-built for managed care
Not a general-purpose CRM. Each module is shaped by the regulatory, clinical, and operational realities of the industry.
Modern infrastructure
One system of record. One workflow engine. Integrated with the platforms, payers, and providers you already work with — so every team operates from the same truth, in real time.
Enterprise-ready
Compliance, auditability, and role-based control are foundational — not features bolted on at the end of the roadmap.