Google Email Privacy Supplement
Atlas Acuity and Google email
Atlas Acuity is Atlas Managed Care's operating platform for managing referrals, documents, service communications, activities and billing workflows. This notice supplements the Atlas Managed Care Privacy Policy and explains its Google email integration.
Information accessed and purpose
When an authorized mailbox owner connects an Atlas mailbox, Acuity requests permission to read email, manage messages and labels, create and manage drafts, and send email. Information processed can include the mailbox address, sender and recipient addresses, subjects, message content, attachments, message identifiers, dates and delivery or reply information.
Acuity uses this information to support enabled communication features, including preparing and sending correspondence, attaching completed reports, identifying related replies, organizing communications, and documenting case activity. Where separately enabled, document-intake assistance may process email attachments to extract referral information. Access permissions can cover the connected mailbox, not just one referral. Connecting a mailbox does not authorize unrelated users to view its information in Acuity.
Storage, access and sharing
Acuity stores authorization tokens needed to maintain the connection and may retain communications, attachments, identifiers and activity records as part of the relevant service record. Google also retains messages within the connected Gmail account according to that account's settings.
Access within Acuity is limited to authorized personnel and enabled service workflows. Information may be shared with the recipients selected for correspondence and with infrastructure or processing providers needed to operate those workflows, subject to applicable confidentiality and data-protection requirements. These include Google for Gmail, Amazon Web Services for application infrastructure and storage, and, where document-intake assistance is enabled, Anthropic's API for extracting information from documents. Information may also be disclosed as required by law.
Atlas does not sell Google user data or use it for advertising. Atlas prohibits using Google user data to train generalized artificial-intelligence or machine-learning models, and does not authorize processing providers to use it for that purpose. Any enabled automated assistance is limited to providing the disclosed service feature and remains subject to these restrictions.
Retention, disconnection and requests
Google authorization can be revoked through the connected account's Google security settings. Revoking access prevents future authorized access through that connection, but does not automatically delete messages already in Gmail or records already retained by Atlas.
Atlas retains service records according to applicable contracts, legal requirements and retention obligations. Requests concerning access, correction or deletion, including requests about previously stored Google email data, should be directed to the Privacy Officer using the contact details in the Atlas Privacy Policy. Legal or contractual retention duties may limit deletion.
Google API data-use commitment
Atlas Acuity's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.