01 — INTAKE
Triage
Intelligent intake and routing for incoming cases. Capture every detail at the front door, classify it instantly, and move it to the right team with the context they need to act.
Platform
One platform.
Every workflow.
Acuity is the unified system of record and workflow engine for managed care. Six modules, one source of truth, every team working in step.
Modules
Six capabilities. One coherent system.
Each module stands on its own. Together, they form a single platform that mirrors how managed care actually moves a case forward.
02 — MEMBER
Employee Advocate
Dedicated workflows for guiding members through the care journey. Clear ownership, consistent communication, and a single timeline that tracks every interaction.
03 — CLINICAL
Nurse Case Management
Clinical case oversight and care coordination tooling. Built for the people doing the work — structured documentation, clear handoffs, and visibility across the case lifecycle.
04 — REVIEW
Utilization Review
Structured medical-necessity review workflows with the guardrails reviewers need and the audit trail compliance teams expect — without the manual overhead of legacy systems.
05 — NETWORK
Medical Provider Network
Provider directory, credentialing, and network management in one place. Source of truth for every provider relationship, kept current and ready for the next case.
06 — BILLING
Medical Bill Review
Automated medical bill audit and repricing pipelines. Catch what manual review misses, apply rules consistently, and close the loop with downstream payment systems.
Built for the way managed care actually works.
The work doesn't happen inside a single tool — it crosses intake, clinical, network, and billing every day. Acuity is designed around that reality: one platform, one record, every team operating from the same truth.
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